Effective Date: July 7, 2026

Welcome to Laurenbanx. We appreciate your trust in our store and are committed to providing a smooth, transparent, and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you purchase products from Laurenbanx.

Please read this policy carefully before placing your order. By completing a purchase through our website, you acknowledge that you have reviewed and accepted the shipping terms described below.

Shipping Coverage

Laurenbanx currently ships to customers within the United States.

At this time, we do not ship to P.O. Boxes, APO/FPO military addresses, or international destinations unless otherwise stated on our website.

If shipping availability changes in the future, this policy will be updated accordingly.

Order Processing

Once your order has been successfully placed, our fulfillment team begins preparing your items for shipment.

Order processing includes:

• Order verification
• Payment confirmation
• Product inspection
• Packaging
• Carrier preparation

Orders are processed only during our business days.

Business Days

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday

Orders are not processed on:

• Saturdays
• Sundays
• Federal holidays
• Days when shipping carriers are unavailable

Order Cut-Off Time

To help ensure timely processing, Laurenbanx uses the following daily order cut-off:

Orders placed before 5:00 PM EST on a business day typically begin processing the same business day.

Orders placed:

• After 5:00 PM EST
• On weekends
• On holidays

will begin processing on the next available business day.

Handling Time

Handling time refers to the time required to prepare your order before it is handed to the shipping carrier.

Most orders are carefully packed and dispatched within 1 business day after payment confirmation.

Although we strive to process every order promptly, occasional increases in order volume may require additional preparation time.

Transit Time

After your package has been shipped, delivery depends on the shipping carrier and destination.

Estimated delivery times begin after the order has been shipped.

Delivery estimates are not guaranteed and may vary depending on:

• Shipping destination
• Weather conditions
• Carrier delays
• Seasonal demand
• Public holidays
• Unexpected transportation disruptions

Estimated Delivery Timeline

The following table summarizes the complete delivery timeline.

Most customers receive their orders within 3–7 business days from the date the order is placed, provided there are no unexpected carrier delays.

Shipping Rates

Laurenbanx offers a simple, transparent shipping rate for all eligible orders.

Shipping charges are calculated during checkout and displayed before payment is completed.

Unless otherwise stated during promotional events, the flat shipping rate applies per order.

Shipping Carriers

Laurenbanx partners with trusted national shipping providers to ensure dependable delivery.

Depending on your delivery location, package size, and operational requirements, your order may be shipped using one of the following carriers:

• USPS
• UPS
• FedEx

Carrier selection is determined by our fulfillment team to provide the most efficient delivery service available.

Customers are unable to request a specific shipping carrier unless such an option is offered during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email.

This email typically includes:

• Shipping confirmation
• Tracking number
• Carrier information
• Tracking link (when available)

Tracking information may take up to 24 hours after shipment before updates become visible within the carrier's tracking system.

Customers can use the provided tracking number to monitor shipment progress from dispatch through final delivery.

Multiple Item Orders

If your order contains multiple products, including our collection of:

• Crossbody Bags
• Shoulder Bags
• Tote Bags
• Backpacks

we will make every effort to ship everything together whenever possible.

However, in certain situations, items may ship separately due to:

• Inventory availability
• Packaging requirements
• Warehouse logistics
• Carrier limitations

If multiple shipments are required, separate tracking information will be provided for each package.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please verify the following information before submitting your order:

• Recipient name
• Street address
• Apartment or suite number
• City
• State
• ZIP Code
• Contact email

Incorrect or incomplete addresses may result in:

• Delivery delays
• Returned shipments
• Additional shipping charges
• Failed deliveries

Laurenbanx cannot be responsible for delays caused by inaccurate customer-provided shipping information.

Address Changes

If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.

Address modifications can only be made if the order has not yet entered the shipping process.

Once an order has been transferred to the shipping carrier, we may no longer be able to modify the delivery address.

Delivery Attempts

Shipping carriers may attempt delivery more than once if no recipient is available.

Depending on the carrier, packages may be:

• Left in a secure location
• Delivered to a mailbox
• Held at a nearby carrier facility
• Returned to the sender after unsuccessful delivery attempts

Customers should monitor tracking information for carrier instructions regarding missed deliveries.

Returned Packages

Packages may be returned to Laurenbanx due to:

• Incorrect addresses
• Undeliverable locations
• Refused deliveries
• Failure to collect held packages

If a package is returned to us, our customer support team will contact you regarding available reshipment options.

Additional shipping charges may apply if reshipment is required due to customer-provided address errors or failure to receive the package.

Lost Packages

If your tracking information indicates that your package has been lost during transit, please contact Laurenbanx promptly.

Our team will work directly with the shipping carrier to investigate the shipment.

To help us resolve the matter efficiently, please provide:

• Order number
• Customer name
• Tracking number
• Description of the issue

Carrier investigations may require several business days before a final determination is made.

Delayed Deliveries

While Laurenbanx strives to meet all estimated delivery windows, delivery delays may occasionally occur due to circumstances beyond our control.

Possible causes include:

• Severe weather
• Natural disasters
• Transportation interruptions
• Carrier operational delays
• High shipping volumes
• Public holidays
• Security inspections
• Other unforeseen logistical events

Estimated delivery dates should be considered estimates rather than guaranteed arrival dates.

We appreciate your patience should such circumstances arise.

Damaged Shipments

If your package arrives visibly damaged, we recommend taking the following steps:

1. Photograph the package before opening it.
2. Photograph any damaged products.
3. Retain all original packaging materials.
4. Contact Laurenbanx as soon as possible.

Providing clear photos helps us work with the shipping carrier to resolve shipping-related issues efficiently.

Missing Items

If your package arrives but appears to be missing one or more items, please:

• Review your shipping confirmation email.
• Check whether multiple shipments were issued.
• Review your tracking information.
• Contact our support team if items remain missing.

Our customer service representatives will investigate and assist with resolving the issue.

Delivery Confirmation

Many shipments include delivery confirmation provided by the carrier.

Once the carrier records a shipment as successfully delivered to the address supplied during checkout, responsibility for the package transfers according to the carrier's delivery confirmation.

If you believe a delivered package cannot be located, we recommend:

• Checking around your property.
• Asking household members or neighbors.
• Looking for carrier delivery notices.
• Contacting the shipping carrier.
• Reaching out to Laurenbanx for additional assistance.

High Order Volume

During promotional events, seasonal sales, and holidays, order processing and carrier transit times may be slightly longer than usual.

Although we continue to process orders as quickly as possible, temporary delays may occur during periods of exceptionally high demand.

Weather and Force Majeure

Events beyond our reasonable control may affect shipping schedules, including but not limited to:

• Hurricanes
• Flooding
• Snowstorms
• Wildfires
• Earthquakes
• Government restrictions
• Transportation interruptions
• Carrier network disruptions

Under these circumstances, delivery estimates may be extended until normal carrier operations resume.

Customer Support

If you have questions regarding shipping, delivery status, tracking information, or any shipping-related concerns, our customer support team is available to assist you.

Laurenbanx Customer Support

Email: support@laurenbanx.com

Support Hours:

We strive to respond to customer inquiries as promptly as possible during our regular support hours.

Policy Updates

Laurenbanx reserves the right to update or modify this Shipping Policy at any time to reflect operational, legal, or service changes.

Any revisions become effective immediately upon publication on our website. Customers are encouraged to review this policy periodically before placing new orders to remain informed about our current shipping practices.

Thank you for choosing Laurenbanx. We appreciate your business and are committed to ensuring that every Crossbody Bag, Shoulder Bag, Tote Bag, and Backpack order is processed with care, shipped efficiently, and delivered as reliably as possible.