Effective Date: July 7, 2026

Here is a matching, professionally polished Return & Refund Policy tailored to your specified terms (60-day returns, 12-day refund processing, and zero fees). It maintains the same luxury-minimalist and clear structure as your Privacy Policy so they look uniform on your Shopify storefront.

Return & Refund Policy

Last Updated: July 7, 2026

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help with a seamless, hassle-free return and refund process.

1. 60-Day Return Window

We offer an extended 60-day return policy, which means you have 60 days after receiving your item to request a return.

To be eligible for a return, your item must meet the following criteria:

• The item must be in the same condition that you received it (unworn, unused, and unwashed).
• The item must have all original tags attached.
• The item must be in its original packaging.

2. Absolutely No Fees

We believe in a transparent and premium shopping experience.

• No Restocking Fees: We will never charge you a restocking or administrative fee to process your return.
• Free Return Shipping: We provide a complimentary prepaid return shipping label for all eligible returns. You will not have to pay out of pocket to send your item back to us.

3. How to Initiate a Return

To start a return, please follow these simple steps:

1. Contact our support team at [Insert Your Store Support Email Here] with your order number and the name of the item you wish to return.
2. If your return is accepted, we will email you a prepaid shipping label, as well as instructions on how and where to send your package.
3. Print the label, attach it securely to your return package, and drop it off at the designated carrier location.

Note: Items sent back to us without first requesting a return will not be accepted.

4. Damages and Issues

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right immediately with a priority replacement.

5. Exclusions / Non-Returnable Items

Certain types of items cannot be returned for hygiene and safety reasons, including:

• Final sale items or gift cards.
• Personal care goods or intimate apparel (if applicable).

6. 12-Day Refund Processing

Once we receive and inspect your returned item, we will send you an email notification to confirm its arrival and status.

• Approval & Processing: If approved, your refund will be processed immediately.
• Timeline: The funds will be automatically credited back to your original method of payment within 12 business days.

Please note that your bank or credit card company may take a few additional days to post the refund to your account balance.

7. Contact Us

For any questions regarding your return or to check the status of a refund, please reach out to us at:

[Insert Your Store Support Email Here]